Please Confirm *

I agree to have performed the necessary testings before submitting the form
I have not done the necessary testing before submitting the form

Email Address *

Contact Number *

To share updates and request any extra information if needed

Address *

Will be used to collect your device, make sure it's a valid and detailed address

Order Number *

Type of device *

Do you have an Apple ID? *

Do you have a phone passcode? *

Apple ID email *

Apple ID Passcode *

Phone Passcode *

Do you have a computer passcode? *

Computer Passcode *

Do you have a phone passcode? *

Do you have a Samsung ID? *

Samsung ID email *

Phone Passcode *

Samsung ID Passcode *

Request *

What was the issue ? *

Please specify more about the issue *

Please add a detailed description of what the issue is *

Please note that failure to include the necessary attachments may cause rejection of the request or delays *

Choose file or drag here

Supported format: JPG, JPEG, PNG, GIF, SVG.

temp-for-43776-file2-1_

For warranty claims.

Please note to avoid delivering any accessories (Phone cases, charges, and cables) to the courier agent. Only the warranty item.

For return claims.

Please hand in all the accessories that were shipped with the device, to avoid having the device shipped back or rejecting the refund.

Terms & Conditions

We will be happy to assist you for free in case of any issues found on the device covered by our warranties and returns policy.

Please note that for warranties and returns, it may take up to 15 days for us to inspect the device and provide the necessary solutions.

Be reminded that if upon inspection, we find issues because of misuse on the device and not covered in our policy, we will ship back the device as is.

You may be subject to non refundable deductions (25%+ AED 150 of the value of the device) to cover for logistics and handling fees in case there are no issues found on the device.

Cancellation Terms:

This form does not confirm your cancellation. We will review your request to determine if your order has shipped. If shipped, cancellation is not possible, but you may return the device under our return policy.

If the device hasn't shipped, cancellation is free for out-of-term orders. For on-time orders, a 10% fee applies.

Important Notice: Proper Device Handling for Warranty Claims

To avoid device getting damaged on the way, we request you to follow the following guidelines when handling over to the courier company:

Make sure you include all necessary items and that you send it back in its original box.

Failing to comply with these instructions may result in your claim being delayed or rejected.

Thank you for getting in touch!

We appreciate you contacting us. One of our colleagues will get back in touch with you soon!

Have a great day!

Thank you for getting in touch!

We appreciate you contacting us. One of our colleagues will get back in touch with you soon!

Have a great day!

مدونة

اكتشف رحلة آيفون المُعاد تجديده

يتم فحص جميع الموديلات وفحصها بالكامل من قبل خبراء ومدعومة بضمان لمدة عام واحد وإسترجاع مجاني لمدة 10 أيام (في حالة تغيير رأيك)

اختر البلد

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احمي من جميع المخاطر مع حماية ريغايب كير+ الممتدة

ضمان ممتد لمدة عامين وحماية من الحوادث

ريفايب كير بلس سنتين

KWD 10.000

حماية من الحوادث والأعطال

توصيل أسرع، عناية فائقة!

توصيل أسرع

عناية فائقة

راحة البال

آيفون 15 برو ماكس

آيفون 15 برو

آيفون 15 بلس

آيفون 15